Frequently Asked Questions

Yes, credit card payment is available. (JCB, VISA, UC, AMEX, SASON)
* Please note that for some plans or reservations made through travel agencies, payment in cash may be required.

Yes, we can keep it at the front desk. Please feel free to ask. Valuables should be managed by the guests themselves.

Sightseeing brochures and discount coupons are available at the front desk.

Cancellation fees are as follows:
Same day: 100% of room charge, 1 day prior: 80%, 2–3 days prior: 60%, 4–5 days prior: 30%.
* During busy periods or on fireworks festival days, a special cancellation policy may apply.
* For reservations of 3 or more rooms, group cancellation policies will apply depending on the number of rooms reserved. Please check the Accommodation Agreement for details.

Extension is available until 12:00 noon. An additional fee of 3,300 JPY per hour (for Standard Japanese Room) will be charged. Fees vary depending on room type.

We are sorry, pets are not allowed. We can introduce nearby pet hotels.

Unfortunately, the facility is not fully barrier-free. There are about 10 steps to the dining area "Shihomi Chaya" and to the suites.
Please confirm in advance if you have mobility concerns.

We will guide you to our contracted parking lot. Parking fee is 1,500 JPY per car per night.

Yuyado Ichibanchi is a completely non-smoking property. Heated tobacco products are also prohibited. Please use the designated smoking area in the building.

The Premium Suite is 65㎡, and the Semi-Suite is 55㎡. For details, please see the Guest Room page.

Check-out for (Semi) Suites is at 11:00 a.m.

Yes, it is supplied directly from the source. The water is 100% hot spring, but cooled with added water to adjust the temperature.

There are blinds and screens for privacy, so the ocean cannot be seen from the bathtub.

Yes, BS programs are available. Broadcasting is from the Shizuoka station.

(Semi) Suites are equipped with the following amenities: bath towels, face towels, shampoo, conditioner, body soap, yukata, loungewear, slippers, toothbrush, ladies’ cosmetics, razors, shaving foam, hair dryer.

Yuyado Ichibanchi is a completely non-smoking property. Heated tobacco products are also prohibited. Please use the designated smoking area in the building.

Rooms with bathtubs are limited to Suites with open-air baths and Premium Western Rooms with panoramic baths. Other rooms only have shower rooms without bathtubs.

Rooms include yukata, face towels, bath towels, and toothbrushes. Razors, combs, hair dryers, lotion, and emulsion are available in the public bath area.

Rooms on higher floors (Deluxe Japanese Twin, Deluxe Japanese Room) have ocean views. Other rooms do not.

Yes, Wi-Fi is available in all rooms.

Atami Onsen Yuyado Ichibanchi does not offer in-room dining. Dinner and breakfast are served at the dining areas “Shihomi Chaya” or “Hatsushima.”

Yes, private dining rooms can be reserved. As availability is limited, please book in advance. A private room fee of 2,200 JPY applies (rooms for 2 or 4 persons available).

Dinner starts at 5:30 p.m., 6:00 p.m., or 6:30 p.m. If you are delayed, please contact us.
(Note)
If you check in after 7:30 p.m., dinner cannot be served. In that case, no refund will be given.

Breakfast is available from 7:30 a.m., 8:00 a.m., or 8:30 a.m.

Atami Onsen Yuyado Ichibanchi can remove allergens only for the following six items: eggs, milk, shrimp, crab, peanuts, and buckwheat. Please contact us at least one week before your stay.
* As the same kitchen is used, complete removal of allergens cannot be guaranteed.
* If meals cannot be provided due to allergies, bringing your own meals is allowed with prior notice.
Click here for Allergy Information at Yuyado Ichibanchi

No, bringing in food and alcohol is prohibited based on health center guidance.

Children’s Kaiseki (Japanese set meal) … for upper elementary students (70% of adult rate).
Children’s Lunch … for kindergarten/younger students (8,000 JPY). Selectable on the reservation page.

If you arrive after 7:30 p.m., dinner cannot be served. No refund will be given, so please plan your schedule accordingly.

Some additional menu options are listed on the Cuisine page. Please reserve by the day before your stay.

Baths are open until 1:00 a.m. and from 5:00 a.m. to 9:30 a.m. in the morning.

We have “Basho no Yu” (indoor and open-air) and “Momiji no Yu” (indoor and open-air). Gender separation alternates at 7:00 p.m. We also offer private open-air baths (reservation required, fee applies): “Kan’ichi no Yu” and “Omiya no Yu.” For details, see the Baths page.

It is a mildly alkaline chloride spring, rich in salt. It warms the body thoroughly and helps prevent chills after bathing. See the Hot Spring Analysis page for details.

The mildly alkaline water is gentle on the skin. However, as the bath temperature is set at 41℃ (hot), please use the baby bath available in the public bath area.

Yes, advance reservations are accepted. The fee is 3,500 JPY for 50 minutes per session. Please contact us by email or phone (TEL 0557-81-3651).

Yes, we can arrange them. Messages can also be included upon request.

Yes, it is available for rent. Please request in advance.